Quiq, the AI-powered Conversational Platform raised $25 million in a Series C funding round led by Baird Capital’s venture team. Funds will be used to accelerate innovation of Quiq's Conversation Platform and expand the company's market reach. The funding round included participation from existing investors Venrock, Foundry Group and Next Frontier Capital.
Trusted by leading brands and boasting a 56 NPS score, Quiq’s enterprise-grade Conversational Platform supports SMS/text, Apple Messages for Business, Google's Business Messages, webchat, Facebook, Instagram, Twitter, call-to-text, and more. Quiq provides the leading solutions for business communications for the world’s best commerce and care teams.
“Quiq is not just changing how businesses interact with their customers; they are transforming Customer Experience from something static to something dynamic that makes customers feel valued and heard,” said Benedict Rocchio, Partner at Baird Capital. “Baird Capital is excited to be part of this transformation and to watch the Quiq footprint grow through this partnership.”