Today, Baird Capital portfolio company ChurnZero, the highest-rated Customer Success platform for subscription businesses, announced that it has received $25 million in Series B funding led by JMI Equity. Baird Capital also invested in the round, as did returning investor Grotech Ventures. Baird Capital’s Venture team led ChurnZero’s Series A financing in March 2019, and has helped drive the company’s rapid growth within the customer success industry.

This investment round will be used to support ChurnZero’s mission to drive Customer Success throughout subscription businesses, helping them to drive adoption, expand accounts, and fight churn. With the added resources from investors, the ChurnZero team will continue to invest in growing the Customer Success ecosystem, expanding the team, fueling go-to-market programs, and accelerating and deepening product development in the award-winning ChurnZero platform. 

For more than 20 years, Baird Capital's Venture team has partnered with entrepreneurs to build innovative, high-growth companies within the healthcare and technology sectors. Committing $10 million to $20 million in equity over the life of an investment, Baird Capital's Venture team looks to partner with companies with strong and experienced management teams, capital-efficient business models, and differentiated products or services that address market opportunities.

For more information on the ChurnZero announcement, read the full release here.